PLEASE NOTE: During sale and holiday periods, we kindly ask for extra time to process and dispatch your custom orders due to the high volume of inquiries.

SHIPPING
Fawn & Fae ships domestically within Australia. Postage costs are calculated during the checkout process, and all orders are shipped via Australia Post with tracking.

LOCAL PICKUP
We offer local pickup from our studio in the Penrith area for your convenience. Pickup is available for all orders, including wedding invitations, event signage, and larger items. Once your order is ready, we will contact you to arrange a suitable collection time.

DELIVERY TIMES WITHIN AUSTRALIA
All orders are shipped with Australia Post services.

Metro Areas: Up to 2 business days after dispatch

Regional Areas: Up to 5 business days after dispatch

Our standard turnaround time is up to 2 weeks for production. Once your order is complete, it will be securely packaged and dispatched within 2 business days.

Once your order leaves our studio, it is in the hands of the delivery company. Any delays caused by the courier service are outside of our control. Expected delivery times are estimates provided by Australia Post and may vary based on your location.

TRACKING YOUR ORDER
Once your order has been dispatched, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to update.